Contact Us
Taxido.net is operated by JamTransfer. For all booking enquiries, support and general information please use the contact details below.
Customer Support
JamTransfer / Taxido.net
JAM Group d.o.o.
Email: info@jamtransfer.com
Phone: available on jamtransfer.com
Support hours:
Monday – Friday: 08:00 – 20:00
Saturday – Sunday: 09:00 – 17:00
Emergency line: 24/7 for confirmed bookings
For more contact options please visit:
www.jamtransfer.com/contact
Booking Help
If you need help with an existing booking, please have your Order Key ready when you contact us — it was sent to your email address after booking.
Can't find your confirmation?
Check your spam/junk folder for an email from info@taxido.net.
Need to cancel or change a booking?
Please contact us as soon as possible, referencing your Order Key. Cancellation policies vary by driver — please check the driver's policies shown during booking.
Want to become a driver partner?
Visit JamTransfer.com to register as a transfer operator.