TERMS AND CONDITIONS
Before booking please read these Terms and Conditions and Driver Policies (hereinafter referred to as Terms and Conditions) that apply to all of our services that are directly or indirectly available on www.taxido.net.
By using www.taxido.net or any of our applications and/or by submitting a booking You acknowledge and agree to have read, understood and agreed to the Terms and Conditions (including the Privacy Statement) set out below.
Booking a transfer with us implies Your full acceptance of these Terms and Conditions and the consequences that may arise from them, and that You agree to become legally bound to them. You also agree to submit to the exclusive jurisdiction of the local court if a dispute arises between You and the company and an agreement cannot be reached.
www.taxido.net, its content and the on-line transfer booking service provided through www.taxido.net ( hereinafter referred to as Services) are owned and operated under the direction of Taxido.net Ltd. (hereinafter referred to as: Taxido.net, he, we, us, our, ours) and are provided for personal, non-commercial use only, in accordance with the Terms and Conditions set out below.
1. Description of Services
1.1 Taxido.net is a private limited liability company that owns and maintains www.taxido.net which enables transfer providers (hereinafter: Driver, Drivers) to offer transfer services to users (hereinafter: Passenger, Passengers, You, Your).
By submitting a booking with us, You agree to enter into a contractual obligation with the actual transfer provider, not with Taxido.net.
1.2 From the point at which You submit a booking, Taxido.net acts solely as an intermediary between You and the Driver. Your request will be automatically forwarded to the relevant Driver, and a confirmation e-mail will be sent to You on behalf of the Driver. In the event that the Driver is unable to perform the requested transfer, the booking will be canceled without compensation, and Taxido.net will send You an e-mail with an alternative proposal (when and if it is possible).
1.3 Information about transfers that are provided on www.taxido.net are based on the information provided to us by the Drivers. Each Driver that offers his transfer services through www.taxido.net has access to his profile and is obliged to regularly update prices, routes, availability of the vehicles and all other information related to the transfers.
Although Taxido.net invests a considerable effort to ensure that the information published on www.taxido.net is completely accurate and correct, Taxido.net cannot guarantee the quality of the published transfer and cannot be held liable for any incorrect information or lack of thereof. Each Driver is held responsible for the authenticity of the information.
1.4 Our service is free of charge. There are no additional costs or booking fees. You pay Your transfer directly to Your driver, therefore there will be absolutely no transfer of funds between You and Taxido.net.
2. Payment Methods
2.1 All methods of payment accepted by the Drivers are listed on their profiles (Policies) and are available to You on our booking form. Terms and methods of payment are defined by Drivers themselves and may vary considerably. Be sure to read them carefully.
2.2 The standard payment method is payment by cash directly to the Driver, unless a different form of payment was agreed in advance and confirmed in written form after the booking is made.
2.3 By entering this Agreement, You agree that all information that You provided on the booking form is true, valid and correct.
3. Cancellation or Modifications.
3.1 Cancellation or Modifications of a booking can be made only through www.taxido.net. Cancellation or Modifications are valid only after confirmation e-mail receipt. Cancellation and Modification Policies are available in the confirmation e-mail.
3.2 By submitting a booking through www.taxido.net, You accept and agree to the relevant Cancellation and Modifications Policy. Cancellation and Modification Policies are available on each Driver’s profile in the Driver Policies section, as well as in the confirmation e-mail. Cancellation and Modifications Policies vary from Driver to Driver. We suggest You to read Driver Cancellation and Modifications Policies carefully before booking.
3.3 In the event that the Driver cannot complete the modified transfer booking, the booking will be cancelled without any compensations, about which Taxido.net will inform You as soon as possible by e-mail, suggesting an alternative proposal (when and if possible).
3.4 Approval of booking modifications depends on the availability of transfer accordingly to new requests. In the event that modifications require a new rate due to different vehicle needed, changed pick-up time or due to whatsoever other reason, You accept to pay the new price in full.
3.5 Prices published for airport transfers include at least 1 hour of waiting from actual flight arrival (as displayed on the terminal). Port, railway and bus station transfer prices include at least 30 minutes of waiting from the arrival time. Prices for any other meeting places include at least 10 minutes of waiting. In case of a ‘no-show’ without any communication from You after the agreed waiting time has expired, You will be charged a ‘no-show’ fee, which is the full cost of the booked transfer (100%). This is a general rule and applies only if the Driver didn’t specify other rules in his Driver Policies.
3.6 By submitting a booking request, You agree that You will be charged late cancellation fees, modification or ‘no-show’ fees.
4. Taxido.net’s Liability
4.1 The liability for provision of transfer is restricted exclusively to the Driver. Taxido.net’s liabilities resulting from these Terms and Conditions are limited to those of a third-party.
4.2 According to applicable Laws and these Terms and Conditions, Taxido.net assumes responsibility in the amount specified in Your confirmation e-mail (for a single or a series of related cases) for any direct damages caused by a failure to fulfill our obligations.
4.3 Drivers that offer their transfer services on www.taxido.net are insured and licensed accordingly with their local laws. As laws are different depending on the country of operation, we strongly advise You to purchase a comprehensive travel insurance valid for the total length of Your journey.
4.4 Neither Taxido.net nor its representatives will be held liable for any personal injuries, death, property and other damages, losses or expenses that You incurred or paid ( whether as a result of legislative acts, errors, violations, negligence, qualified guilt, hiding information, omissions, false representation or crime) and other losses (such as lost property, stolen, damaged or lost luggage, missed flight, ferry, train or other transportation, etc.) that may arise before , during or after providing transfer services.
4.5 Taxido.net will not, under any circumstances, be held responsible for any damages arising from use or misuse of the transfer booking service, even if You have warned us about particular circumstances affecting Your trip. Also, we will not be held liable for any damages arising from errors or omissions affecting Your booking, whether the booking was made on-line or through a company or transfer provider agent.
4.6 The Passenger is the sole responsible for the accuracy of booking details. Errors or omissions in an already submitted booking must be reported immediately to Taxido.net (firstname.lastname@example.org). Taxido.net will confirm new booking details by e-mail.
If errors or omissions are detected 48 hours or less before the agreed pick-up time, they must be communicated immediately to the Driver by calling the phone number and by contacting the info e-mail supplied in the confirmation e-mail. Cancellation or modification fees described in Chapter 3 of these Terms and Conditions may apply.
4.7 Neither Taxido.net nor the Driver will be held responsible for any delays, cancellation or modifications of transfers due to force majeure or unforeseeable events beyond Driver’s control, such as accidents suffered by third parties during the transfer, terrorist attacks, extreme weather conditions, strikes, natural disasters, police check points, road works, normal or abnormal traffic, etc.
4.8 When submitting a transfer booking, You are required to select a vehicle of the appropriate size, especially if You have any excess luggage or special items (oddly shaped, heavy or bigger than normal, including, but not limited to: wheelchairs, scuba dive equipment, bikes, strollers, etc.). You will be required to pay all incurred expenses for additional or different vehicles needed to carry the luggage not specified on the booking form. If it is not possible to provide a different vehicle, the transfer will be cancelled and You will be charged the full price, as if it was a ‘no-show’ transfer.
4.9 Pay attention to safety of children under 12 years of age. Road traffic Law requires children to be transferred in child safety seats. In the event that You are traveling with a child under 12 years of age without previously booking an appropriate child safety seat, the transfer will be completed at Your own risk.
Mini-buses and coaches cannot have child safety seats, therefore this service cannot be booked.
5. Guest Review
5.1 Taxido.net reserves the right of using and publishing guest and/or www.taxido.net user reviews on www.taxido.net and other sites of similar content that are owned, controled or used by Taxido.net. Taxido.net owns all reviews and therefore reserves the right of adjusting, declining or deleting them.
Guest reviews will be used solely in the purpose of service improvement (such as marketing purposes and similar), and will in no case be misused.
6. Copyright and Intellectual Property Rights
6.1 www.taxido.net, as well as the software, content, information and material used in the process of providing services, is an intellectual property owned by Taxido.net Ltd., a Private Limited Liability Company based in Belgrade, Radojke Lakic 6, Republic of Serbia. Taxido.net reserves copyrights on all content published on www.taxido.net as well as rights of changing www.taxido.net content.
6.2 These Terms and Conditions of providing our services are in accordance with our local laws. Any disputes that might arise from these Terms and Conditions and our services fall under the exclusive jurisdiction of our local courts.